Effective Case Management

This advanced one-day course is designed for experienced professionals working in case management roles across Aboriginal Community-Controlled Organisations and NGOs. Participants will explore practical and ethical approaches to supporting children, young people, and families in complex care environments. Through case studies, discussion, and scenario-based learning, this course builds confidence in managing high-risk situations while embedding cultural responsiveness and ethical practice at the core of decision-making.

By the end of this course, participants will be able to:

• Design and implement personalised care strategies tailored to complex and high-risk cases.
• Navigate ethical dilemmas with confidence and cultural sensitivity.
• Strengthen decision-making practices within a child protection and case management framework.
• Apply effective case planning methods to support long-term, sustainable outcomes.
• Identify risk, assess needs, and respond with holistic, strengths-based approaches.

Additional benefits

• Certificate of Completion
• 10% discount for AbSec members (individuals).
• Discounted rates for group bookings.
• Access to course materials post-training.
• Join the AbSec professional network for continued learning and peer support.