Develop & Use Emotional Intelligence

Gain a practical understanding of emotional intelligence—what it is, why it matters, and how to apply it in the workplace to build stronger, more effective teams. This course is designed to help professionals enhance self-awareness, regulate personal emotions, and respond positively to workplace dynamics. Participants will learn how to foster emotionally intelligent environments that support collaboration, performance, and wellbeing.

By the end of this course, participants will be able to:

• Understand and apply the principles of emotional intelligence in professional settings.
• Develop self-awareness and manage personal emotions more effectively.
• Recognise emotional cues in others and respond to workplace challenges with empathy and resilience.
• Facilitate a positive emotional climate and improve team dynamics.
• Support others in understanding the impact of emotions and behaviour on relationships and outcomes.
• Create actionable plans to manage emotional stressors and encourage open communication within teams.

Additional benefits

• Certificate of Completion
• 10% discount for AbSec members (individuals).
• Discounted rates for group bookings.
• Access to course materials post-training.
• Join the AbSec professional network for continued learning and peer support.